Onboarding
Scoped after discovery, with urgent remediation and project work separated from the recurring service.
Clear commercial scope
Managed IT support from £79 per user, per month
Clear pricing helps you compare providers properly. The final scope reflects users, sites, devices, security requirements, onboarding and business systems. Prices exclude VAT.
Indicative managed support starting point
Use the calculator to understand the base support starting point. It is not a binding quotation.
What the £79 starting price covers
The proposed core service combines day-to-day support with management and planning.
- Telephone, email and portal support, with out-of-hours critical technical support for eligible services
- Secure remote assistance
- Device monitoring and alert handling
- Managed endpoint antivirus and threat protection
- Microsoft 365 administration
- Identity and access administration
- Patching and device-health oversight
- Backup alert handling where covered
- Supplier coordination
- Asset and licence visibility
- Regular technology review and roadmap
What may be charged separately
Every separate cost is identified in the written proposal before work begins.
- Microsoft 365 and third-party licences
- Managed backup capacity and retention
- Advanced cyber security products and monitoring
- Project, migration and onboarding work
- Hardware, connectivity and specialist systems
How commercial changes are handled
Good managed service pricing remains understandable after onboarding.
Project work
Quoted separately before delivery when it falls outside the managed service.
Supplier costs
Licences, connectivity, hardware and third-party charges are shown separately where applicable.
User changes
The service adjusts through the agreed method for user-count changes rather than hidden support charges.
Annual review
Any annual price change is communicated through the applicable agreement and notice terms.
Growth
Coverage is reviewed when locations, systems, working hours or security requirements change.
Important pricing notes
- The £79 figure is a starting point per supported user, per month, excluding VAT.
- The written proposal defines included users, sites, devices, systems and support boundaries.
- Licences, backup, advanced security services, onboarding and project work may be priced separately.
Ready for an IT partner that takes ownership?
Tell us where support, security or systems are falling short. We will review the position and provide a clear managed service proposal.